Frequently Asked Questions

Yes, all our service engineers and technicians are certified and undergo regular training to stay updated with the latest fire safety standards (NBC, NFPA, and BIS).

For our AMC clients, we offer a 2-hour emergency response time, 24×7, 365 days a year. For non-contract clients, we respond within 4-6 business hours.

Absolutely. All fire extinguishers, alarm systems, and suppression equipment supplied by FIRE FLUX™ carry the BIS (ISI) mark and comply with relevant national and international standards.

Installation time varies based on the facility size and system complexity. A small commercial office might take 2-3 days, while a large industrial plant could take several weeks. We provide a detailed timeline during the proposal phase.

Clean agent systems (like FM-200 or Novec 1230) suppress fires without leaving residue or damaging sensitive equipment. They are ideal for server rooms, data centers, and archives where water (sprinklers) would cause devastating damage.

Our Annual Maintenance Contract includes quarterly preventive maintenance visits, testing of all equipment, replacement of minor consumables, detailed service reports, compliance certification, and priority emergency response.

As per IS 2190 guidelines, fire extinguishers must be inspected monthly (usually by your facility team) and serviced annually by a competent professional. Some types require hydrostatic testing every 3 or 5 years.

Yes, we can take over the maintenance of existing fire safety systems. We conduct an initial comprehensive audit to ensure the system is functional and compliant before commencing the AMC.

Yes, we provide end-to-end support for obtaining a Fire NOC from the local fire department. This includes system design, installation, documentation, and coordination with authorities.

A fire safety audit is a comprehensive assessment of your facility to identify fire hazards, evaluate existing safety systems, check escape routes, and ensure compliance with the National Building Code (NBC) 2016.